By Massimo Montone | Branding & Marketing , Restaurant Consultant
4 Steps to Boost Customer ReviewsReceiving positive compliments and comments on any business venture is a goal that most try to achieve. Especially when it comes to the restaurant business. For them, positive customer reviews are what helps the venture grow and expand in the industry. One good review can create a chain reaction – […]
Continue readingBy Massimo Montone | Branding & Marketing , Restaurant Consultant
5 Tips to Keep in Mind When Rebranding Your RestaurantThe restaurant industry can be quite competitive. It is common knowledge that a restaurant’s cuisine is only one aspect of the dining experience. The fact is that the market is constantly evolving, and customers are spoiled for choice. If you fail to deliver, someone else will […]
Continue readingBy Massimo Montone | Operations , Restaurant Consultant
What Customers Expect From Restaurants in the Times of COVID-19Restaurant management has a duty to ensure that patrons feel safe and comfortable at all times when visiting their eatery and/or purchasing menu items. This is one of the core goals of running a restaurant. However, this practice has become more challenging due to the COVID-19 […]
Continue readingBy Alliance Online | Human Resources , Operations , Restaurant Consultant
5 tips for attracting and retaining hospitality staffIf you’re struggling to hire new staff or finding it difficult to hang onto team members post-Covid, you’re not alone. In this article, Mike Hardman from catering and kitchen equipment suppliers Alliance Online shares his tips for recruiting and retaining quality employees.While COVID-19 has caused chaos for every […]
Continue readingBy Massimo Montone | Leadership & Management , Operations , Restaurant Consultant
Charting Restaurant Success: 7 Skills a Restaurant Manager NeedsOpening a restaurant is a big undertaking for any entrepreneur. But running and managing it once it’s opened is considered even more difficult. Even though it can be fun, being a manager in any industry comes with its own set of challenges and obstacles.Managers have a duty […]
Continue readingBy Judy Tse | Growth , Operations , Restaurant Consultant
8 Must-Have Technology for RestaurantsTechnology is ubiquitous across all industries. Businesses of all sizes and even those catering to a niche market have made a switch by either putting their business online through social media or on the web with the help of a website. Naturally, we know that there are many merits of technology […]
Continue readingBy Massimo Montone | Leadership & Management , Operations , Restaurant Consultant
8 Tips on How to Write a Restaurant Staff Training Guide for better Restaurant ManagementEvery restaurant must have a training guide used to educate and guide employees on various operations. It ensures that the restaurant operates systematically and puts everyone on the same page. That said, a training manual can only be effective if it […]
Continue readingBy Massimo Montone | Leadership & Management , Operations , Restaurant Consultant
10 Steps to Manage a Restaurant EfficientlyRunning a restaurant is a difficult job. It comes with wearing multiple hats simultaneously. This is especially true for a restaurant manager who primarily overlooks all aspects of the restaurant business.They may be required to oversee the kitchen staff, plan a menu, check inventory, and even deal with customers […]
Continue readingBy Massimo Montone | Branding & Marketing , Operations , Restaurant Consultant
Benefits of a Restaurant Reservation SystemThe restaurant industry is continuously evolving to meet the needs of its customers by providing them with a memorable dining experience. It has seen many changes in recent years, such as the mushrooming of new kinds of restaurants globally with different cuisines and fusion of menus. Not only this, but […]
Continue readingBy Massimo Montone | Operations , Restaurant Consultant
How to Make Your Restaurant Business Consistent Across Many Outlets in the UKAll restaurant businesses with branches in different parts of the UK must have consistency in all aspects of the establishment. The quality of the food and services, the menu, the aesthetic, and the theme must be consistent. As a result, your customers will […]
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