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Restaurant Service Standard Checklist: How to Impress Your Guests?

By Massimo Montone | Operations , Restaurant Consultant

Customers are more likely to recommend restaurants with good customer service

Restaurants can improve their reputation significantly by offering quality customer service. This entails many different tasks, so restaurant managers and staff should be up to speed with the right customer service practices.Customer service is one of the most important components that must be maintained in restaurant management. People may come to your establishment for the […]

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Restaurant Marketing: 6 Trends You Need to Adopt ASAP

By Judy Tse | Branding & Marketing , Restaurant Consultant

An image of a vintage restaurant

Once you’ve entered the restaurant business—you’ll realize that marketing is as important as the items on your menu. You can have the most exquisite cuisine and the best dĂ©cor possible, but unless people are willing to try out your food, there’s no way that you’ll make any profits.That’s why it’s essential that you’re up to […]

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Restaurant Marketing Ideas: How to Make Restaurant Marketing Work on a Small Budget?

By Judy Tse | Branding & Marketing , Restaurant Consultant

People drinking liquor and talking in a restaurant

Caption: Low-budget restaurant marketing for small businesses can get you incredible resultsGone are the days when restaurants could rely on traditional marketing methods, such as printed pamphlets, brochures, and word of mouth to attract customers. Today, the competition is fierce in the restaurant and foodservice industry, which is why if you are running a restaurant, […]

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Effective Offline Restaurant Marketing Strategies that Attract More Customers

By Judy Tse | Branding & Marketing , Restaurant Consultant

An image of the inside of a restaurant

Marketing your business is a crucial step in getting your message across to your target audience. It’s one of the most important steps for getting your business on its feet and generating revenue. While there are several online marketing strategies that you can employ, it’s a smart idea to have offline strategies as well.Online strategies […]

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6 Ways to Get Restaurant Customer Feedback

By Judy Tse | Operations , Restaurant Consultant

An image of a woman sitting outside a café

Your customers are the backbone of your business. Getting good customer feedback is every restaurant’s goal, because it determines not only how other people view your business—it helps you figure out what your restaurant’s strongest points are.When you get negative feedback, it’s a way for you to understand where you can improve your business’s performance […]

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