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All Posts by Massimo Montone

New eBook Reveals How To Successfully Open A Restaurant… Free E-Book!

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About the Author

Massimo’s career has grown up through the restaurant world, starting as a waiter through to high-end restaurant openings within an operational management capacity. This depth of experience has allowed him to understand the business from both a guest’s needs to what a team needs, giving him the benefit of an all-rounded view and approach to problem solving.

Restaurant Service Standard Checklist: How to Impress Your Guests?

By Massimo Montone | Operations , Restaurant Consultant

Customers are more likely to recommend restaurants with good customer service

Restaurants can improve their reputation significantly by offering quality customer service. This entails many different tasks, so restaurant managers and staff should be up to speed with the right customer service practices.Customer service is one of the most important components that must be maintained in restaurant management. People may come to your establishment for the […]

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How to Open a Restaurant When You Are Broke?

By Massimo Montone | Accounts & Financial Support , Restaurant Consultant , Start up

Restaurant owners can apply for grants from the UK government.

Managing any business with limited funding can be a challenge. However, it can be an especially daunting task in the restaurant industry where profit margins are already slim and the flow of customers tends to be seasonal.Despite these difficulties, many business owners do manage to successfully start restaurants with the limited funds at their disposal. […]

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7 Practices to Make Your Restaurant Kitchen Safer

By Massimo Montone | food , Human Resources , Operations , Restaurant Consultant

An image of a chef preparing food

It’s always been essential to maintain strict cleanliness practices at your restaurant—especially in the kitchen. But having a safe and hygienic restaurant kitchen is now more important than ever. Recent times have made even the slightest mistake non-negotiable.An important part of restaurant management is maintaining exceptional customer feedback. With customers worried about the risks of […]

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