The Human Resources Department You Have Been Waiting For…

We Develop Your Human Resources Structure To Build A Positive, Professional, Productive Team
So You Can Focus On Growing Your Business

We know the industry – we’d like to get to know your business

From developing your workforce analyses to creating and implementing all the related documentations, inductions, offer letters, contracts of employment, job role outlines, manuals, and staff handbooks to hiring, training and managing all other mandatory trainings.

We’ll work closely with you to review and approve any created documents to make sure you are satisfied and always in control.

This service is for you if…

…you want a trusted and comprehensive team taking care of all your human resources’ duties so you can concentrate on your business.

Are you ...

    An individual developing an idea?
    An operator looking to outsource your HR?
    A restaurant owner or manager seeking help with HR? 

If you answered YES to any of the above questions, please read on…

We can create an organisational chart with roles and responsibilities, establish staff numbers and identify pay scale for each position, design standard interview questionnaires and conduct hiring training seminars with your management team.

Recruitment decisions can have a lasting impact on an organisation’s future success: get it right and success is contagious, providing aspirational role models and standards for all; get it wrong and the repercussions can be seen for many years, such as the costs and effects on other staff members.

Organisational Chart Restaurant Human Resources

Organisational Chart

Once all relevant team members in need of positioning and roles have been identified, we organise them according to the hierarchy.

Employees’ Roles & Responsibilities | Restaurant Human

Employees’ Roles & Responsibilities

This is a well-organised and clear definition of who is doing what in your organisation, identifying the common departments for your restaurant style. We look at each position within a restaurant and assign the appropriate responsibilities .

Employee Numbers

We determine the number of staff required for each position while keeping an eye on the financial impact and considering the current situation within the recruitment marketplace.

Cost Efficiency | Restaurant Keys

Identifying Pay Scale

After assessing the value of each position with respect to the roles, responsibilities and market demand, we then establish an appropriate pay scale .

Hiring Training Seminar

We can deliver a tailored training for your management team; the programme uses a comprehensive recruitment exercise to introduce participants to the knowledge, skills and behaviours required to conduct best practice recruitment and make sound selection decisions.

Effective Inventory Procedures | Restaurant Keys


We co-create an employee handbook, ‘the letter of the law for your restaurant’, with your management team. Upon hiring, employees receive this operations and HR bible . It sets out your restaurant's mission, management's expectations, employee conduct, HR policies and procedures, and benefits. It helps promote consistent enforcement of policies and procedures.

Contract & Forms | Restaurant Human Resources

Contract & Forms

We tailor all relevant contracts, forms, policies, letters, offer letters and position outlines to your requirements and current regulations and law.

Why choose restaurant keys? 

How we work...

  • Our aim would be to become an integral part of your business
  • Regular brainstorms and catch ups are a key part of this
  • We will arrange meetings if required as well as regular emails and calls on a daily basis

Why we would love to work with you...

  • We have worked in the food & drink industry for a collective of more than 70 years - we know the right people and have the right tools
  • You will be a very exciting addition to our client list, who we would value highly
  • We have a niche client list and want to keep it that way, ensuring we can give you the best level of service possible
  • All of this will result in you getting the absolute best of our services: personal attention, advice and 100% commitment


Restaurant Keys is the consultancy that Massimo Montone founded in 2015. Massimo and his associates have a background in restaurant management, across a range of hospitality brands.

Massimo firmly believes that unlocking the potential of people is how to build a successful business, as people sit at the heart of the hospitality industry. Massimo made the progression from direct restaurant operations into a consultancy role so that he could work with a diverse portfolio of businesses.

Massimo’s strength is marrying the meaning of hospitality with a successful business strategy.



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Copyright 2020 by Restaurant Keys Ltd 43, Berkeley Square, Mayfair, London, W1J 5AP 

[email protected] | 0203 916 5199

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