By Massimo Montone | Human Resources , Restaurant Consultant
What makes a dining experience stand out? Is it the ambience? The food? The location? While all of these are important, service quality can trump bad food if it is high enough. That is what will determine whether disgruntled or happy diners will return to your restaurant or go to your competitors instead.If this is […]
Continue readingBy Massimo Montone | food , Human Resources , Operations , Restaurant Consultant
It’s always been essential to maintain strict cleanliness practices at your restaurant—especially in the kitchen. But having a safe and hygienic restaurant kitchen is now more important than ever. Recent times have made even the slightest mistake non-negotiable.An important part of restaurant management is maintaining exceptional customer feedback. With customers worried about the risks of […]
Continue readingBy Massimo Montone | Human Resources , Restaurant Consultant
A restaurant kitchen manager is integral to the flow of operations at a restaurant. They keep the staff working together as a united team to maximize productivity and efficiency. Therefore, their performance at their duties as a manager directly affects how successful your restaurant business is in the long term. So, finding a qualified kitchen […]
Continue readingBy Massimo Montone | Human Resources , Restaurant Consultant
Hiring the Right Employees for Your Restaurant BusinessHiring employees for a restaurant is no easy task, even though many may think so otherwise. Especially, if your restaurant structure has a hierarchy that relies on the ability of all the employees working together in harmony to increase efficiency. You have to make sure that the employees […]
Continue readingBy Alliance Online | Human Resources , Operations , Restaurant Consultant
5 tips for attracting and retaining hospitality staffIf you’re struggling to hire new staff or finding it difficult to hang onto team members post-Covid, you’re not alone. In this article, Mike Hardman from catering and kitchen equipment suppliers Alliance Online shares his tips for recruiting and retaining quality employees.While COVID-19 has caused chaos for every […]
Continue readingBy Massimo Montone | Human Resources , Restaurant Consultant
7 Tips for Hiring the Right Staff for Your RestaurantEvery restaurant is unique in some or many ways. Therefore, hiring the right staff for your restaurant (your being the operative word) is a critical step in making your business successful. Your restaurant staff members are your most valuable assets. They are responsible for the food, […]
Continue readingBy Massimo Montone | Human Resources , Operations , Restaurant Consultant
Running Restaurants After COVID-19 Recovery: Safety ChecklistOne of the industries that experienced the brunt of the impact from COVID-19 was the restaurant industry. Many food retail outlets were forced to shut down their operations when the outbreak initially occurred earlier this year. However, the country is gradually recovering from the pandemic, with many businesses resuming […]
Continue readingBy Massimo Montone | Growth , Human Resources , Personal Development , Restaurant Consultant
How To Find Your PassionSo how to find your passion? Your passion іѕ that one thing whісh sets уоu free frоm thе clutches оf boredom, misery аnd aimlessness, whіlе giving а purpose tо уоur life. It іѕ thаt one thing, doing whісh, brings оut thе best іn уоu.Whеn уоu find уоur passion, іt іѕ like […]
Continue readingBy Massimo Montone | Accounts & Financial Support , Human Resources , Operations , Restaurant Consultant
Hospitality Support, VAT Reduced to 5% Plus 50% Customer DiscountMr Sunak said the move will benefit accommodation in hotels, B&Bs, campsites and caravan sites, while attractions such as cinemas, theme parks and zoos will also see the tax cut.The temporary VAT cut does not include alcoholic drinks, the Treasury’s “plan for jobs” document said.Mr Sunak […]
Continue readingBy Fiona Satiro | Human Resources , Restaurant Consultant
what matters legally on returning to work during covid-19Returning to workThe lockdown imposed in response to the coronavirus outbreak is now in the process of being lifted – albeit gradually. As part of this the Government are encouraging employees to come back to work. Some businesses that were legally required to close are now reopening […]
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