Massimo’s career has grown up through the restaurant world, starting as a waiter through to high-end restaurant openings within an operational management capacity. This depth of experience has allowed him to understand the business from both a guest’s needs to what a team needs, giving him the benefit of an all-rounded view and approach to problem solving.
By Massimo Montone | Restaurant Consultant , Start up
Running a successful restaurant can be a commitment. Choosing the right location can help make things slightly easier for owners, and also attract more business. Here are some ways to choose the right spot for your upcoming restaurant.Opening a restaurant comes with numerous challenges. In addition to choosing what style of cuisine you wish to […]
Continue readingBy Massimo Montone | food , Operations , Restaurant Consultant
Food has the ability to invoke feelings of happiness and fulfilment in us. It forges a connection between those who prepare it and those who consume it. It is no more just a means of fulfilling hunger; rather, it is an experience that satiates all our senses.The role food plays as a sensory and social […]
Continue readingBy Massimo Montone | Growth , Restaurant Consultant
Ensuring a memorable restaurant customer experience is integral to encouraging customers to return and attracting new visitors. Customer satisfaction is entirely dependent on how well your restaurant caters to their expectations and needs. Therefore, it’s in your business’s best interest to make sure your customer experience is as good as it gets before they enter […]
Continue readingBy Massimo Montone | Operations , Restaurant Consultant
It is undoubtedly critical to handle Back of the house operations in a restaurant because they ensure that all processes run smoothly and the business runs well. However, skilled front of the house management is equally important because it determines whether customers’ experiences are memorable or not. Better customer experience will result in positive reviews […]
Continue readingBy Massimo Montone | food , Operations , Restaurant Consultant
Developing a Restaurant Menu: Tips and TricksYour restaurant may have an amazing chef and an array of appetising dishes, but you aren’t likely to succeed if your menu is not well-designed. When it comes to design, your menu should reflect the kind of cuisine your restaurant offers. Mexican food has a starkly different personality compared […]
Continue readingBy Massimo Montone | Human Resources , Restaurant Consultant
Hiring the Right Employees for Your Restaurant BusinessHiring employees for a restaurant is no easy task, even though many may think so otherwise. Especially, if your restaurant structure has a hierarchy that relies on the ability of all the employees working together in harmony to increase efficiency. You have to make sure that the employees […]
Continue readingBy Massimo Montone | Leadership & Management , Operations , Restaurant Consultant
6 Management Tips for New Restaurant ManagersWhile it is challenging for new restaurant managers to settle into an unfamiliar position, the transition can be a lot smoother when you know how to handle every business operation in the best possible way. For restaurant management, managers must be ready to get their hands dirty and handle […]
Continue readingBy Massimo Montone | Leadership & Management , Operations , Restaurant Consultant
5 Restaurant Owner Duties That You Must Always PerformAre you struggling as a new restaurant owner? Are you confused about which duties and tasks fall on your shoulders? Well, you’re not alone. There are many responsibilities that you need to execute effectively as a restaurant owner. Be it supervising the staff, calculating monthly budgets, or […]
Continue readingBy Massimo Montone | Leadership & Management , Restaurant Consultant , Start up
Restaurant Consultancy Jobs: What Should You Know?Restaurant consultants are professionals who are hired by owners of food establishments to fix mistakes and provide solutions that can prevent their business from closing down. As a consultant, you will not only be responsible for providing your expertise to improve different departments in the restaurant, but also make […]
Continue readingBy Massimo Montone | Branding & Marketing , Restaurant Consultant
4 Steps to Boost Customer ReviewsReceiving positive compliments and comments on any business venture is a goal that most try to achieve. Especially when it comes to the restaurant business. For them, positive customer reviews are what helps the venture grow and expand in the industry. One good review can create a chain reaction – […]
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